The Smart Citizen Participation Portal

The technological tool that transforms participatory democracy, promoting active listening and real-time data analysis for intelligent decision-making

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Participation

Strategic citizen participation

The technological tool created to place people at the centre of your organisation, facilitating active listening and real-time data analysis.

Integrated modular management

Centralises surveys, quotes, proposal collection, collaborative consultations and other participatory processes on a single platform.

Branched forms

Dynamic questionnaires that adapt in real time to achieve a clean and structured database.

AI Assistant

An intelligent chatbot that accompanies users in citizen participation processes.

Customisable and scalable modules

It allows for the design and incorporation of new, specific modules according to the organisation's needs, adapting the platform to its own processes for participation and open government.

Benefits

The success of a participatory process depends as much on how easily citizens can express their ideas as on the administration's agility in evaluating them

For technical staff and administration

Optimisation and intelligent management

Time optimisation:

It genuinely reduces the workload and manual tasks of the entity's team.

Automatic categorisation

An AI engine autonomously reads and classifies proposals by theme, neighbourhood or other specific criteria.

Advanced data analytics

Automatically extracts provisional feasibility reports and identifies response trends and patterns.

Notification of status changes

An automated notification system that informs citizens about the progress of their contributions, ensuring a transparent and accessible process.

For the citizens

Open and accessible participation

AI-guided participation

It incorporates an intelligent conversational assistant that guides users in real time when drafting their proposals, helping them to structure their ideas to meet the technical requirements.

Universal accessibility

Design adapted to the WCAG 2.1 (AA) standard so that no one is excluded due to physical or technological limitations.

Absolute security and veracity

Ensures the integrity of the process thanks to a two-factor authentication (2FA) system and the issuance of digital participation receipts.

Responsive and multilingual design

It allows you to manage and consult any process conveniently from any smartphone or tablet, adapting the content in real time to different languages.

Modules

ADA centralises the institution's various dialogue channels through five fully integrated interaction modules

Manage the full cycle of your participatory investments, from the decentralised collection of citizen proposals to flexible voting systems for real budget allocation.

Design bespoke queries with conditional logic and dynamic question flows that adapt in real time to the user's responses.

Opens preliminary public consultations and citizen hearing procedures for the co-design of regulations and ordinances, strictly complying with the current legal framework

Involves stakeholders in defining diagnoses and planning municipal strategic actions.

It provides a channel through which citizens can propose their own public initiatives, debate collective solutions and gather the necessary support from neighbours to have them processed.

Technical specifications

A robust, auditable and fully prepared digital environment for the challenges of modern administration

SaaS model in the cloud:

It operates entirely on cloud infrastructure. Your organisation can forget about installing on-premises servers or managing databases, achieving a secure and immediate deployment.

Multi-entity and multi-user architecture

It allows the centralisation of management for various areas or dependent entities, assigning customised profiles and access levels to technical staff.

Centralised dashboard

An intuitive dashboard that allows you to create, update and monitor any participatory process from a single screen.

Interoperability and open data

Connecting information through API integration and the option to export data in multiple open formats (PDF, ODT, ODS, XML, JSON).

AI Security and Compliance

A fully auditable system that guarantees the traceability of the algorithms used, ensuring absolute alignment with the European Union's Artificial Intelligence Act.