City Council of Las Palmas de Gran Canaria (Las Palmas)
Intelligent management and legal certainty in large-scale regulatory compliance
The City Council of Las Palmas de Gran Canaria, with a complex organizational structure and a highly demanding internal regulation, is taking a step forward in data governance. Through Lúcida, the administration is able to centralize and automate its active disclosure, ensuring compliance with the highest transparency standards with full guarantees for the protection of personal data.

The challenge
The challenge
The institution has a large staff structure, but with very small teams exclusively dedicated to the transparency area, which made it difficult to maintain the required publication pace.
The City Council must comply with voluntary transparency obligations and a very rigorous internal regulation, which exponentially increased the volume of information to be processed.
There was a strong operational brake: staff concerns about breaching data protection regulations and inadvertently publishing sensitive information, which paralyzed processes and limited proactive disclosure.
The solution
The solution
Implementation of Lucida to centralize transparency management, providing a small team with the necessary technological tools to manage a large volume of information.
Integration of automated and structured publishing processes that assist staff, reducing the technical learning curve and avoiding duplicate efforts between departments.
Setting up the platform under strict compliance parameters, aligning data publication with the Data Protection Officer's guidelines to ensure controlled exposure.
The impact
The impact
The technical team regains control over information by managing a high volume of transparency obligations in an efficient and centralized manner.
Fear and internal friction are eliminated from the publishing process: the City Council ensures that only agreed-upon information is published and that it is done in a completely secure manner.
Las Palmas de Gran Canaria raises its standards of open government, combining maximum transparency for citizens with complete legal certainty for the administration.